State Farm® Insurance Agent Garth Merriman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Drake
October 8, 2024
1
out of
5
rating by David Drake
"I was transferred automatically to this office when my previous agent retired. I never got any response from any communication requests, despite me reaching out several times across various issues and topics. I requested an agent change, and I learned that State Farm logs all communication between them and clients, so my requests were all logged, which was confirmed by my new agent's staff. Horrendous customer service and communication. I requested a change of residential address and ended up over paying my premium after moving to an area with lower crime rates, which was refunded to me by my new agent, because the request was never fulfilled. I could have had issues with my rental lease, because Garth's agency never added an Interested Party to my renters insurance despite multiple requests. Overall, atrocious communication, and I cannot recommend anyone working with this agent."
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you encountered during your time with our office. We regret that your communication requests were not adequately addressed and that your change of address and renters insurance needs were not fulfilled in a timely manner. This is not the level of service we strive to provide, and we are sorry for any stress or inconvenience this caused you. We understand that you switched to a new agency a year ago and are glad to hear that your new agent was able to resolve these issues and that you received the necessary refunds. We appreciate your feedback as it helps us improve our processes and ensure better service for our clients. If there is anything further we can do to assist you or if you have any additional concerns, please do not hesitate to reach out to us directly at 651-393-4991. We value your feedback and are committed to making improvements based on your experience. Thank you again for bringing this to our attention, and we wish you all the best with your new agent. Best regards, Garth Merriman State Farm Agent 651-393-4991 "
Deneen Pàulson
September 26, 2024
5
out of
5
rating by Deneen Pàulson
"Taylor has been so helpful and very nice to interact with! Helped me sooo much!"
We responded:
"I am glad Taylor has been a great help with your insurance questions here at State Farm! We appreciate the review and look forward to helping you further."
Jason Bebeau
September 24, 2024
5
out of
5
rating by Jason Bebeau
"Excellent information and she even made sure I understood everything! Awesome!"
We responded:
"Thanks for the feedback on your experience with Megan! She does a fantastic job explain the in's and out's of coverages for our clients."
Dave Bliss
September 11, 2024
5
out of
5
rating by Dave Bliss
"Megan was very helpful and answered all of my questions promptly. She was great to work with and very professional. Would highly recommend her! Thank you for your help, Megan!"
We responded:
"We appreciate your business and positive feedback on Megan. She does a great job helping our clients with insurance needs here at State Farm!"
Renee
August 21, 2024
5
out of
5
rating by Renee
"Garth was very professional. He really listened as myself and significant other was talking. He explained things very clearly and answered all of our questions. I would recommend him to anyone."
We responded:
"Thank you so much for your kind words! I am thrilled that I was able to provide you with a professional and attentive experience. If you have any further questions or need assistance with you insurance in the future, please don't hesitate to reach out. Thanks again!"
Andrew Fuxa
August 19, 2024
5
out of
5
rating by Andrew Fuxa
"Garth is great to work with, very helpful and honest about what he has to offer."
We responded:
"Thanks Andrew and it was great getting to know you both and helping you with your insurance coverages!"
Anthony Kephart
August 17, 2024
5
out of
5
rating by Anthony Kephart
"Meagan was on point when researching a new policy for me, I was on my way to pick up a new car and she was able to offer me a policy within 30 minutes that was 30% less than my broker had found for me in the span of 2 days. I’ve never had much luck with car insurance companies, but I feel good about working with Meagan. She’s fast, thorough and very responsive."
We responded:
"Thanks for the awesome feedback regarding Megan and your experience with her! She does a great job taking of our clients for their insurance needs."
Michelle Knode
August 16, 2024
5
out of
5
rating by Michelle Knode
"Taylor has went out of his way to call, message, and be helpful."
We responded:
"Taylor loves helping our clients with all insurance and claims related questions they may have on their policies. We look forward to helping you with any further needs!"
Bona Galata
August 15, 2024
5
out of
5
rating by Bona Galata
"The best agent I ever seen"
We responded:
"Thanks for trusting us with helping you save money on your insurance!"
Tim Ridout
August 14, 2024
5
out of
5
rating by Tim Ridout
"Megan reaches out to keep me posted on things.Great experience."
We responded:
"We appreciate you letting us know you have had a great experience with Megan helping you on your insurance questions!"
Nancy Stark
August 10, 2024
1
out of
5
rating by Nancy Stark
"This insurance agency is the worst I have ever dealt with in life through State farm.. they are non-communicative they make egregious errors and lie about them.. Garth is an absolute horrible leader but the worst in the entire office is Taylor . They're so overwhelmed that they don't know how to treat their active clients with any respect dignity or loyalty. Then when they're under investigation they lie about !! HORRIBLE, DISHONEST, they are ok with causing harm to people with no remorse... Reported to BBB , ATTORNEY GENERAL."
We responded:
"Dear Nancy, I'm truly sorry to hear about your experience and the frustration it has caused. Your feedback is important, and we take such concerns very seriously. Our team has been actively working to resolve the issues you mentioned, and it's disheartening to learn that you are still unhappy despite our efforts. We strive for excellent customer service and regret that we fell short in this instance. Please know that we continuously modify our customer service practices based on experiences like yours to better serve our clients. Thank you for bringing this to our attention. Sincerely, Garth Merriman"
Jessica Lindberg
July 29, 2024
5
out of
5
rating by Jessica Lindberg
"I had a great experience with Taylor. He took the time to explain things to me and answer all of my questions. He was very helpful and professional."
We responded:
"We appreciate your feedback and are happy to hear of your experience with Taylor. Taylor is very knowledgeable and is happy to help with any questions insurance questions!"
Lizzy Vandenbrook
July 25, 2024
5
out of
5
rating by Lizzy Vandenbrook
"Megan was absolutely fantastic! Her expertise and friendly demeanor made my experience top-notch. She went above and beyond to help me, and saved me money! I highly recommend her for her exceptional service!"
We responded:
"Thanks for letting us know that your experience with Megan went so well and she was able to help save you money here at State Farm. She does a fantastic job taking care of our customers!"
Karl Herman
July 11, 2024
5
out of
5
rating by Karl Herman
"Great Agency to work with — always putting the customer first !! Keep up the great work!"
We responded:
"Thanks for your feedback Karl. We appreciate your business and look forward to helping further with your insurance needs!"
Sean Austin
June 28, 2024
5
out of
5
rating by Sean Austin
"It was very refreshing talking with an actual person. Taylor was very helpful about answering all my questions"
Mickey Nielsen
June 15, 2024
5
out of
5
rating by Mickey Nielsen
"Work with Megan! She does such an amazing job. She was able to lower my partner’s insurance by over $100 a month and she got me a super low rate. She is super professional and very friendly and knowledgeable!"
We responded:
"Thanks for letting us know the positive experience you had with Megan at Garth Merriman State Farm! Megan does an awesome job taking care of our customers here and we are glad she was able to do the same for you."
Chris Redacted
May 30, 2024
5
out of
5
rating by Chris Redacted
"Taylor was respectful, professional, and was very patient with all my many questions."
We responded:
"Thanks for letting us know on your experience with Taylor! He does a great job taking care of our clients insurance needs here at Garth Merriman State Farm."
jenny lemon
May 30, 2024
5
out of
5
rating by jenny lemon
"Taylor was extremely helpful in answering every question I had about life insurance. He made the whole experience easy to understand and enjoyable"
We responded:
"Glad to hear Taylor was able to help you out with your life insurance needs! Life insurance is one of the many products he does a great job at helping our clients out with."
Kim Mac
May 28, 2024
5
out of
5
rating by Kim Mac
"Megan has been a great agent. Very prompt with emails, and phone calls. Always positive and friendly. Definitely recommend 👌"
We responded:
"Thanks for recommending Megan at Garth Merriman State Farm! She does a wonderful job taking care of our clients for their insurance needs."
Dan Burns
April 24, 2024
5
out of
5
rating by Dan Burns
"Megan has been very helpful regarding my insurance needs thru State Farm. Thanks Megan, Dan"
We responded:
"We are happy to hear that Megan was able to be a help for you on your insurance options! "
Tammy Culligan
April 15, 2024
5
out of
5
rating by Tammy Culligan
"Taylor was wonderful to work with, very thorough and according!"
We responded:
"We are happy that we were able to help you with any questions you may have regarding your insurance! We look forward to helping you further."
Barb LaChance
April 11, 2024
5
out of
5
rating by Barb LaChance
"I was so appreciative of Taylor Ireland at State Farm Insurance for his help with the various questions I had this week regarding our recent car insurance policies. He took the time to explain things to me so I had a better understanding of the billing. When I left a message for him a couple days later, Taylor was very quick to return the call to me with follow up and more answers to my questions. He was always very friendly and polite, which I really appreciated also. Thank you Taylor!"
We responded:
"Thanks for trusting us to help with your insurance needs here at Garth Merriman State Farm! We appreciate your business"
Charizard 822
February 27, 2024
5
out of
5
rating by Charizard 822
"Garth was super easy to work with and very pleasant. He responded quickly and just a delight to speak with. Awesome and wonderful experience"
We responded:
"it was a pleasure chatting with you and helping you with your insurance needs! Please let us know if you need us for anything else."
GAMERpro
February 17, 2024
5
out of
5
rating by GAMERpro
"Súper understanding person. Takes time on explaining things clearly as it should. Helps you out on what you need and what you don’t need. Awesome communication👍🏽."
We responded:
"Thanks for taking the time to sit down with us and review your insurance options. It was great getting to know you Josh, and we look forward to helping you further!"
Greg Aus
February 7, 2024
5
out of
5
rating by Greg Aus
"Megan helped make my experience finding insurance quotes which fit my needs an easy and pleasant task."